Shipping and Delivery

All orders are shipped within 5-7 working days.

Most orders are delivered within 7-10 business days. Overseas shipments may take 15-20 business days to deliver. Monday to Friday are considered as business days except for public holidays.

However, for customers who require expedited delivery, we do offer express shipping options. Please WhatsApp on +91 8431869849 for express delivery option.

Delays in delivery can occasionally occur around public holidays or at times because of unforeseen circumstances, but we do our best to provide timely deliveries to all our customers.

 

Is your order eligible for free shipping?

All  orders above Rs 1000/- are eligible for free shipping in India. International Shipping charges are extra. Please WhatsApp on +91 8431869849 for the same.

 

Shipping of Products

We only make use of reliable courier companies and/or Speed Post. Dakshin Arts is not liable for any delays in delivery by the Courier Company/ Speed Post or on account of any factors beyond the control of the company.

 

Order Tracking

  1. Post shipping, the details of tracking number and information of the shipping agency will be shared via email.
  2. Orders can be tracked using the consignment/tracking number on the shipping partner’s website.
  3. Our delivery partners will attempt to deliver the package three (3) times before its returned to us. In case it is returned to us after 3 attempts, refund will be given after deducted reverse shipping fee. Please refer to our Return & Exchange Policy for more details.
  4. Please ensure the complete shipping address including zip code, mobile number and email ID to ensure hassle free delivery.
  5. In case of failure to deliver due to incorrect details, refund will be given after deducted reverse shipping fee.
  6. In case tracking link shows the order as “Delivered” but you haven’t receive the same, please drop us a mail at artsdakshin@gmail.com within 24 hrs of the delivery intimation mentioned in the tracking link. Please note : We would not be able to investigate with the courier service if it is informed to us after 24 hrs.